Support
We are here to help you remember what matters.
Questions about setup, privacy, AI providers, backups, or App Store availability? Send us a note and we will help.
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Frequently asked questions
Can I use Recall without an API key?
Yes. Recall works in local mode without any AI provider. You can save photos, descriptions, locations, notes, and search your saved memories locally.
Does Recall store my data on a server?
No. Recall is local-first and does not operate a backend that stores your memories.
What happens if AI image analysis fails?
You can still save the item with a manual description. The capture flow is designed not to block your memory just because a model route is unavailable.
Which AI providers are supported?
Recall supports user-owned keys for OpenAI, Gemini, Claude, Qwen, Kimi, MiniMax, GLM, and DeepSeek text routes. Model availability depends on your provider account.
Can I move my memories to another device?
Yes. Recall can export a portable backup file that includes your memory metadata and photos.
Contact
For support, bug reports, privacy questions, or launch updates, email us.